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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    You'll also get a notification titled “Your AOL account information has changed” if any info in your account settings are updated. What AOL communications look like • Viewing from web-based email - Emails from AOL will include icons that will indicate it is either Official mail or Certified mail , depending on the type of email you received.

  3. Secure your AOL account

    help.aol.com/articles/secure-your-aol-account

    • Don't fall for phishing scams - Don't click links you're unsure about, even from friends. • Check your login activity - Check the recent activity on your account for unusual logins. • Delete security questions - It's more secure to add an email address or phone number to secure your account; remove your questions if you haven't already.

  4. Why am I asked to verify my account after signing in?

    help.aol.com/articles/why-am-i-asked-to-verify...

    This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!

  5. Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address

  6. Contact AOL customer support

    help.aol.com/articles/account-management...

    Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.

  7. AOL Mail

    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  8. Add, replace or remove AOL account recovery info

    help.aol.com/articles/add-or-update-aol-account...

    Sign in to the AOL Account Security page. Scroll to the bottom of the page. First add a new email or phone number. Enter your new recovery info and follow the on-screen prompts. Click remove next to the old recovery option. Click Remove email or Remove phone to confirm.

  9. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...