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2. Better Business Bureau (BBB) complaints and accreditation ...

   www.aol.com/lifestyle/better-business-bureau-bbb...

   A BBB-accredited company agrees to abide by a set of accreditation standards BBB says are "attributes of a better business." These include honesty in advertising, transparency, and responsiveness ...

3. BBB Reveals America's Most Complained-About Businesses - AOL

   www.aol.com/news/2012-03-02-bbb-reveals-americas...

   (Note that complaints filed with the BBB are investigated, with companies given a month to respond. Roughly 95% of complaints are resolved by this point. The remainder head to mediation or ...

4. Cable and Satellite TV, Cell Phones Top List of BBB Complaints

   www.aol.com/news/2011-04-11-cable-and-satellite...

   Last year, consumers filed 1.1 million complaints with the Better Business Bureau (BBB) against North American businesses, a 10% increase over 2009. "The complaints filed with BBB are not only a ...

5. Better Business Bureau - Wikipedia

   en.wikipedia.org/wiki/Better_Business_Bureau

   The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.

6. BBB National Programs - Wikipedia

   en.wikipedia.org/wiki/BBB_National_Programs

   BBB National Programs, an independent non-profit organization that oversees more than a dozen national industry self-regulation programs that provide third-party accountability and dispute resolution services to companies, including outside and in-house counsel, consumers, and others in arenas such as privacy, advertising, data collection, child-directed marketing, and more.

7. Terms of Service - AOL Legal

   legal.aol.com/legacy/terms-of-service/full-terms/...

   We offer the following process to help you resolve a complaint or dispute that you may have with us. Please read this section carefully. Our customer support department, which you can reach at 1-800-827-6364, can help you resolve many of your concerns.

8. Complaint system - Wikipedia

   en.wikipedia.org/wiki/Complaint_system

   A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.

9. Criticism of Comcast - Wikipedia

   en.wikipedia.org/wiki/Criticism_of_Comcast

   The ACSI indicates that almost half of all cable customers (regardless of company) have registered complaints, and that cable is the only industry to score below 60 in the ACSI. [1] Comcast's customer service rating by the ACSI surveys indicate that the company's customer service has never improved since the surveys began in 2001.