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  2. 10 things you should never say at work if you want to keep ...

    www.aol.com/news/2016-08-01-10-things-you-should...

    While office banter is a completely normal thing, avoid using these words and phrases if you want to keep your reputation -- and your job.

  3. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    Workplace communication is the process of communicating and exchanging information (both verbal and non-verbal) between one person/group and another person/group within an organization. It includes e-mails, text messages, notes, calls, etc. [ 1 ] Effective communication is critical in getting the job done, as well as building a sense of trust ...

  4. Why you should never say these 4 common words at work - AOL

    www.aol.com/article/2016/06/17/why-you-should...

    Words, poorly and unconsciously chosen, can indeed harm your credibility, relationships, and opportunities for career advancement.

  5. 10 Genius Phrases To Use Instead of 'I'm Busy,' According to ...

    www.aol.com/lifestyle/10-genius-phrases-instead...

    The One Time It's Best To Say "I'm Busy" All of the above responses are great swaps for "I'm busy," but Dr. Cooper says there's one time when the phrase is the best one to go with.

  6. Professional communication - Wikipedia

    en.wikipedia.org/wiki/Professional_communication

    Communication skills are critical in practically all workplaces, and many day-to-day tasks performed at work are related to the field in some way. Examples of professional communication in the workplace could include emails, faxes, meetings, memos, or PowerPoint presentations, all of which may be deemed essential to completing work and ...

  7. Rule of three (writing) - Wikipedia

    en.wikipedia.org/wiki/Rule_of_three_(writing)

    The effectiveness of a pattern of three items has also been noted in the visual arts. Cartoonist Art Spiegelman described the rule of three as being key to the work of Nancy creator Ernie Bushmiller, giving the example that "a drawing of three rocks in a background scene was Ernie's way of showing us there were some rocks in the background. It ...

  8. Active listening - Wikipedia

    en.wikipedia.org/wiki/Active_listening

    Rogers and Farson write: "Active listening is an important way to bring about changes in people. Despite the popular notion that listening is a passive approach, clinical and research evidence clearly shows that sensitive listening is a most effective agent for individual personality change and group development.

  9. Organizational communication - Wikipedia

    en.wikipedia.org/wiki/Organizational_communication

    Some of the main assumptions underlying much of the early organizational communication research were: Humans act rationally.Some people do not behave in rational ways, they generally don't have access to all of the information needed to make rational decisions they could articulate, and therefore will make irrational decisions, unless there is some breakdown in the communication process ...

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