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Intercom, Inc. is a software company that specializes in business messaging, providing businesses with a way to chat with their customers. [3] Intercom has its headquarters in San Francisco with offices in Chicago , Dublin , Sydney and London .
In the early 2000s, Commend introduced OpenDuplex as a further development of full duplex speech transmission technology. [2]In 2012 Commend ventured into virtual server technology with a software-based Intercom server, marketed under the name "VirtuoSIS".
1980s MirTone intercom system. An intercom, also called an intercommunication device, intercommunicator, or interphone, is a stand-alone voice communications system for use within a building, small collection of buildings or portably within a small coverage area, which functions independently of the public telephone network. [1]
Softonic started in 1997 as a file-oriented download service called Shareware Intercom, [1] at Intercom Online (Grupo Intercom), a provider of Internet services in Cerdanyola del Vallès, near Barcelona (Catalonia, Spain). Files came from the "Files Library Intercom BBS" at Intercom Online, using a "5-step semi-automated process". [2]
The product line of Clear-Com has expanded beyond party-line wired units to include multi-channel intercoms and wireless technology. Clear-Com patented a multi-channel wired digital intercom system in 2009, used in the HelixNet product line. The company's FreeSpeak wireless intercom was nominated in 2020 for a TEC Award. [7]
Telex, HME, Altair and other intercom manufacturers offer encrypted wireless intercom for corporate, military and sports team customers desiring instant voice communications with privacy. [ 2 ] [ 3 ] The first use of encrypted wireless intercom in American football was in 1996; by 1999 it was being used in the Super Bowl . [ 4 ]
Sitejabber is an AI-enabled platform that allows businesses and buyers to interact through online reviews. [1] [2] Sitejabber was founded in 2007 in San Francisco, California and has been described as "the Yelp for websites and online businesses".
The organization's main journal developed from the TWE Journal to the STWE Review to the STWP Review to Technical Communications to Technical Communication. Editors of this journal have included Douglas E. Knight, Allan H. Lytel, A. Stanley Higgins, Frank R. Smith, George Hayhoe, and Menno de Jong.