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A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2] [3] [4] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.
A chatbot is a software application or web interface that is designed to mimic human conversation through text or voice interactions. [1] [2] [3] Modern chatbots are typically online and use generative artificial intelligence systems that are capable of maintaining a conversation with a user in natural language and simulating the way a human would behave as a conversational partner.
A chatbot is a web- or mobile-based interface that allows the user to ask questions and retrieve information.This information can be generic in nature such as the Google Assistant chat window that allows for internet searches, or it can be a specific brand or service which allows the user to gain information about the status of their various accounts.
In an online conversation about aging adults, Google's Gemini AI chatbot responded with a threatening message, telling the user to "please die."
Headquartered in New York City, LivePerson is best known as the developer of the Conversational Cloud, a software platform that allows consumers to message with brands. In 2018, the company announced its AI offering, allowing customers to create AI-powered chatbots to answer consumer messages, alongside human customer service staff.
Chatbots can be used to provide users with a fully automated access to a broad set of canned responses. [3] Chatbots can vary in sophistication, from rule-based programs offering the same answer to every user to programs using technologies such as artificial intelligence to adapt answers to the particular situation of the user.
Conversational commerce is e-commerce done via various means of conversation (live support on e-commerce Web sites, online chat using messaging apps, [1] chatbots on messaging apps or websites, voice assistants [2]) and using technology such as: speech recognition, speaker recognition (voice biometrics), natural language processing and artificial intelligence.
Cleverbot is the evolved version of the older Jabberwacky chatterbot, or chatbot, originally launched in 1997 on the web. [2] While Cleverbot.com continued to work in 2023, the Jabberwacky's website, tagged as "legacy only," stopped working temporarily from December 31, 2022 until approximately June 1, 2023, experienced a restoration for a little more than two weeks and then stopped working again.