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Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.
Performance is a measure of the results achieved. Performance efficiency is the ratio between effort expended and results achieved. The difference between current performance and the theoretical performance limit is the performance improvement zone. Another way to think of performance improvement is to see it as improvement in four potential areas:
In performance management, managers assess and monitor employee behaviors via tools like performance reviews and feedback to ensure employees have the information they need to do an effective job and receive recognition for good performance. OBM performance assessments have several uses.
a focused set of measurements to monitor performance against objectives; a mix of financial and non-financial data items (originally divided into four "perspectives" - Financial, Customer, Internal Process, and Learning & Growth); and, a portfolio of initiatives designed to impact performance of the measures/objectives. [3]
Here, motivation is seen as key to keeping employees highly productive. This includes employee benefits, performance appraisals, and rewards. Employee benefits, appraisals, and rewards are all encouragements to bring forward the best employees. Maintenance: involves keeping the employees' commitment and loyalty to the organization.
Businesses use employee monitoring for various reasons. The follow is a list that includes, but is not limited to: [citation needed] [10] Find needed business information when the employee is not available. Protect security of proprietary information and data. Prevent or investigate possible criminal activities by employees.
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