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2. Customer success - Wikipedia

   en.wikipedia.org/wiki/Customer_success

   Presently, the customer success function within most organizations is embodied in the customer success manager (CSM), client relationship manager (CRM), or client strategy consultant (CSC) job titles. Customer success managers (CSM) act as the main point of contact and as trusted advisors for the customer from the vendor side as they are the ...

3. Chief marketing officer - Wikipedia

   en.wikipedia.org/wiki/Chief_marketing_officer

   A chief marketing officer (CMO), also called a chief brand officer (CBO), [1] [2] is a C-suite corporate executive responsible for managing marketing activities in an organization.

4. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   More and more companies establish Customer Success teams as separate from the traditional Sales team and task them with managing existing customer relations. This trend fuels demand for additional capabilities for a more holistic understanding of customer health, which is a limitation for many existing vendors in the space. [ 70 ]

5. AOL - Finance News & Latest Business Headlines - AOL.com

   www.aol.com/careers

   Get breaking Finance news and the latest business articles from AOL. From stock market news to jobs and real estate, it can all be found here.

6. Customer service - Wikipedia

   en.wikipedia.org/wiki/Customer_service

   The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.

7. Customer service representative - Wikipedia

   en.wikipedia.org/wiki/Customer_service...

   A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.