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  2. Customer Service Reps Get Low Marks -- Especially Walmart's - AOL

    www.aol.com/news/2011-06-08-customer-service...

    Americans are not happy with the current state of customer service. According to a new Consumer Reports' survey, 65 percent are "tremendously annoyed" by rude salespeople and 64 percent of ...

  3. Why Walmart broke up with Capital Oneā€”and the dark ... - AOL

    www.aol.com/finance/why-walmart-broke-capital...

    Last month, Walmart ended the exclusive deal with Capital One, citing in court documents multiple issues with the bank’s customer service—but not before Capital One accumulated $8.5 billion ...

  4. StellaService - Wikipedia

    en.wikipedia.org/wiki/StellaService

    StellaService Inc. is a privately held American information and measurement company with headquarters in New York City, New York. [1] The company measures and rates the customer service performance of online companies in a process audited by global accounting and auditing firm KPMG.

  5. Walmart - Wikipedia

    en.wikipedia.org/wiki/Walmart

    Wal-Mart Discount City (1962–1969) Wal-Mart, Inc. (1969–1970) ... door greeters and customer service managers began wearing a yellow vest to be better seen by ...

  6. Criticism of Walmart - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Walmart

    The 911 operator instructed one daughter to find an AED machine. The employee at the Walmart customer service desk did not know whether or not the store had one. Alberta law does not require AEDs in businesses, and Walmart stores in Alberta do not have them. The woman was not able to be resuscitated and died. [177]

  7. 7 Walmart Items That Have the Most Customer Complaints - AOL

    www.aol.com/6-walmart-items-most-customer...

    The average customer rating for this Walmart potato salad is a lowly 1.79. Not exactly a ringing endorsement. Customers pine openly for the old recipe in their reviews, saying this new version is ...

  8. Contact AOL customer support

    help.aol.com/articles/account-management...

    Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.

  9. Doug McMillon - Wikipedia

    en.wikipedia.org/wiki/Doug_McMillon

    While increased spending on labor and Walmart's digital offerings lowered short-term profits, McMillon argued that the moves would lead to happier workers and better customer service, [19] as well as a better footing in a changing retail market. [20]