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The Department of Prices and Consumer Protection was established in 1974. This was the first time a government department's title made reference to consumer protection. In 2011 Consumer Minister Edward Davey announced plans within a policy document called Better Choices, Better Deals: Consumers Powering Growth to ensure that businesses would provide key information to their customers on how ...
The Consumer Rights Act 2015 [1] (c. 15) is an act of Parliament of the United Kingdom which consolidates existing consumer protection law legislation and also gives consumers a number of new rights and remedies.
An Act to provide for the regulation of competition in digital markets; to amend the Competition Act 1998 and the Enterprise Act 2002 and to make other provision about competition law; to make provision relating to the protection of consumer rights and to confer further such rights; and for connected purposes. Citation: 2024 c. 13: Introduced by
The Consumer Protection (Distance Selling) Regulations 2000, SI 2000/2334, implemented [Note 1] European Directive 97/7/EC as UK law. [Note 2] They applied to contracts "concluded between a supplier and a consumer under an organised distance sales or services provision scheme run by the supplier who, for the purposes of the contract, makes use of one or more means of distance communication" up ...
The UK government held a consultation in 2012. [10] [11] The new laws overhaul a number of consumer protection measures originally enacted long before the rise of internet shopping [12] [13] and fit together with a number of other changes [14] to form a new Consumer Bill of Rights replacing more than a dozen older, often overlapping and inconsistent laws. [15]
For example, in the European Union the Consumer Rights Directive of 2011 obliges member states to give purchasers the right to return goods or cancel services purchased from a business away from a normal commercial premises, such as online, mail order, or door-to-door, with limited exceptions, within two weeks or one year if the seller did not ...
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The main consumer protection laws in the UK are the Consumer Protection Act 1987 and the Consumer Rights Act 2015. The United Kingdom has left the European Union, but during the transition period (until end of 2020) the UK was still bound by directives of the European Union.