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2. AOL

   login.aol.com/forgot

   Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address

3. Contact AOL customer support

   help.aol.com/articles/account-management...

   The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

4. Add, replace or remove AOL account recovery info - AOL Help

   help.aol.com/articles/add-or-update-aol-account...

   Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address

5. Get Support-AOL Help

   help.aol.com/contact

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

6. Reasons AOL deactivates or deletes an account - AOL Help

   help.aol.com/articles/reasons-aol-deactivates-or...

   Use the account recovery flow to confirm if your account was deleted - If your account doesn't exist anymore, you'll get a prompt indicating it has either been deactivated or that you can't reset your password online.

7. Fix problems with the AOL app on iOS

   help.aol.com/articles/fix-problems-with-the-aol...

   Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

8. Fix problems signing into your AOL account - AOL Help

   help.aol.com/articles/help-signing-in

   Try another web browser - If you can access your account in another browser, the problem isn't with your account; you'll need to fix the issue in your preferred browser. Someone changed your password - An unauthorized party could have broken in and changed your password. Use the Sign-in Helper to get back into your account and change your password.

9. Cancel or reactivate your AOL account

   help.aol.com/articles/account-management-cancel...

   Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.