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While it can be contested that the history of management information systems dates as far back as companies using ledgers to keep track of accounting, the modern history of MIS can be divided into five eras originally identified by Kenneth C. Laudon and Jane Laudon in their seminal textbook Management Information Systems.
Systems management refers to enterprise-wide administration of distributed systems including (and commonly in practice) computer systems. [citation needed] Systems management is strongly influenced by network management initiatives in telecommunications.
The administration of a business includes the performance or management of business operations and decision-making, as well as the efficient organization of people and other resources to direct activities towards common goals.
Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically using data analysis to study large amounts of information.
A CMS typically has two major components: a content management application (CMA), as the front-end user interface that allows a user, even with limited expertise, to add, modify, and remove content from a website without the intervention of a webmaster; and a content delivery application (CDA), that compiles the content and updates the website.
Example of a Business Process Model and Notation for a process with a normal flow. Business Process Model and Notation (BPMN) is a graphical representation for specifying business processes in a business process model.
8-inch floppy disk, inserted in drive, (3½-inch floppy diskette, in front, shown for scale) 3½-inch, high-density floppy diskettes with adhesive labels affixed The first commercial floppy disks, developed in the late 1960s, were 8 inches (203.2 mm) in diameter; [4] [5] they became commercially available in 1971 as a component of IBM products and both drives and disks were then sold ...
A document management system (DMS) is usually a computerized system used to store, share, track and manage files or documents.Some systems include history tracking where a log of the various versions created and modified by different users is recorded.