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  2. Crisis management - Wikipedia

    en.wikipedia.org/wiki/Crisis_management

    Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders. [1] The study of crisis management originated with large-scale industrial and environmental disasters in the 1980s.

  3. Critical incident technique - Wikipedia

    en.wikipedia.org/wiki/Critical_incident_technique

    The studies of Sir Francis Galton are said to have laid the foundation for the critical incident technique, but it is the work of Colonel John C. Flanagan, that resulted in the present form of CIT.

  4. What to Do in a Crisis: Tips for Employees and Managers - AOL

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  5. Situational crisis communication theory - Wikipedia

    en.wikipedia.org/wiki/Situational_crisis...

    Justification: Crisis manager minimizes the perceived damage caused by the crisis. Rebuild crisis response strategies: Compensation: Crisis manager offers money or other gifts to victims. Apology: Crisis manager indicates the organization takes full responsibility for the crisis and asks stakeholders for forgiveness. Secondary crisis response ...

  6. Crisis communication - Wikipedia

    en.wikipedia.org/wiki/Crisis_communication

    Different crisis response strategies include denial, diminish, rebuild, and reinforce. The importance of crisis timing strategies, such as pre-crisis preparation, crisis identification, crisis assessment, and crisis communication. Timing is critical in crisis management, as delays or inappropriate responses can worsen the crisis.

  7. Texas schools face mental-health crisis. Teachers need more ...

    www.aol.com/texas-schools-face-mental-health...

    As a trained classroom teacher, I am equipped with a diverse toolkit to help students in crisis. I can provide trauma-informed care and come alongside struggling students like Christopher, bring ...

  8. Critical incident stress management - Wikipedia

    en.wikipedia.org/wiki/Critical_incident_stress...

    It included pre-incident preparedness and acute crisis management through post-crisis follow-up. The purpose of CISM is to decrease the likelihood of post-traumatic stress disorder developing after a crisis. [1] Research by Suzanna C Rose et al., 2002, indicates that debriefing techniques do not decrease rates of PTSD. [2]

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