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Sometimes a filter can cause emails to bypass your inbox and be sent to either the trash folder or a different folder. You may need to check any filters you've created to make sure your messages are correctly organized. Check your block settings
Are your emails and contacts missing? If you haven't signed in to AOL Mail for 12 months or more, your mailbox is considered inactive. An inactive mailbox stops receiving new emails, and all mailbox contents, folders, contacts and settings are permanently deleted.
Are important emails not showing up in your Inbox? Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
By default, both the Trash and Spam folders empty automatically to keep your account tidy. These settings are set systemically and can't be changed. • Trash deletion frequency - Trash is deleted after 7 days. • Spam deletion frequency - Spam is deleted after 30 days.
Move messages into folders. 1. Sign in to your AOL Mail account from your mobile web browser. 2. Select the messages you want to move. 3. Tap the Move to icon at the bottom of the page.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
Keep in mind - For two-step verification, generate an app password. If you use a verizon.net email, enter verizon.net server info . Use your full email address as your username.