Search results
Results from the WOW.Com Content Network
In the Friday email, the company set the record straight: As of last Thursday, Apple has bragging rights to nine -- not eight -- straight J.D. Power and Associates awards for "Highest Customer ...
Apple (AAPL) reported fiscal second-quarter results at the high-end of its guidance, owing to continued growth in services as well as stabilisation in its iPhone business. CEO Tim Cook highlighted ...
The Mac is known for its highly loyal customer base. In 2022, the American Customer Satisfaction Index gave the Mac the highest customer satisfaction score of any personal computer, at 82 out of 100. [178] In that year, Apple was the fourth largest vendor of personal computers, with a market share of 8.9%. [179]
Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...
For the second year in a row, Apple has topped the American Customer Satisfaction Index for cell phones, although its score of 81 declined modestly from last year. Google's Motorola subsidiary ...
Customer Experience—A banner ad shows that Mac is rated #1 among customers experience. PC is frustrated and goes to more opinions from a before and after hair ad. Both say that the Mac is better. Customer Satisfaction—A "Mac Customer Satisfaction Score" meter appears in a banner ad above Mac and PC. The meter's needle is hovering at about ...
Apple has topped another JD Power satisfaction rating. This time, its US smartphone owners who voted the Cutpertino company as their favorite. The survey examined performance, physical design ...
Customer satisfaction (ACSI) scores are released monthly throughout each calendar year. ACSI data is used by researchers, [ 1 ] corporations, [ 2 ] [ 3 ] government agencies, [ 4 ] market analysts and investors, [ 5 ] industry trade associations, and consumers.