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Business support systems (BSS) are the components that a telecommunications service provider (or telco) uses to run its business operations towards customers. Together with operations support systems (OSS), they are used to support various end-to-end telecommunication services (e.g., telephone services). [ 1 ]
Founded in 1993, the company provides full-stack OSS/BSS software and services to communications service providers. [1] Netcracker has since expanded into cloud-native, microservices-based software, [4] virtualization, automation, generative artificial intelligence (GenAI) and Digital Satellite Service support software.
Primavera is an enterprise project portfolio management software. It includes project management, scheduling, risk analysis, opportunity management, resource management, collaboration and control capabilities, and integrates with other enterprise software such as Oracle and SAP’s ERP systems.
Tata Business Support Services Ltd (Tata BSS) is a wholly owned subsidiary of Tata Sons, providing outsourced contact center services to large telecommunications operators, Internet service providers, DTH service providers, and online travel agencies amongst other domestic (Indian) and international clients.
BSS and OSS have their own data and service responsibilities. The two systems together are often abbreviated OSS/BSS, BSS/OSS or simply B/OSS. The acronym OSS is also used in a singular form to refer to all the Operations Support Systems viewed as a whole system.
OSS/BSS, in telecommunications, refer to operations support system and business support system. The distinction emphasizes a separation of concerns between maintaining network operations and the business around which that network is built. Communications service providers support a broad
CSG Dispute Reconciliation Management is a part of the company's digital Wholesale suite of products and systems. The company introduced [69] Ascendon Communications, the industry's first software as a service (SaaS)-delivered, cloud-based business support systems (BSS) system, in October 2019. [70]
An applicant tracking system (ATS) is a software application that enables the electronic handling of the entire recruitment and hiring processes. [1] An ATS is very similar to customer relationship management (CRM) systems, but are designed for recruitment tracking purposes. An Applicant tracking system has 8 main use cases: Source qualified ...
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