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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Learn how to report spam and other abusive conduct.
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The preferred method of payment in a technical support scam is via gift cards. [41] Gift cards are favoured by scammers because they are readily available to buy and have less consumer protections in place that could allow the victim to reclaim their money back.
The government claimed that the crime could have caused more than $2.5 million in damages. The three men were initially charged with 16 counts of wire fraud and unauthorized intrusion. Botbyl pleaded guilty to one count of Conspiracy, and the remaining counts were dismissed on the government's motion, per a plea bargain. Ultimately, Botbyl was ...