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He assured that LUMA Energy would be sanctioned if it was found that the company wasn't keeping their contractual obligations. [75] Regarding the wait times for phone service, LUMA stated on July 2, 2021, that they had a total of 115 call center employees and subcontracts with 3 companies (30, 70, and 85 employees respectively) to handle calls.
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"Luma has Puerto Rico in an energy stranglehold, and Puerto Ricans shouldn't have to put up with continued subpar service." The 40-plus year mission to keep President Carter safe Experts from U.S ...
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On April 18, 2018, an accident at a transmission line knocked out the electrical grid of Puerto Rico. All the island lost power. The following afternoon, PREPA announced that service had been restored to 97% of customers, the same percentage as before this blackout. 40,000 customers were still out of service due to the hurricane seven months ...