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Customer relationship management (CRM) is a process in which a business or another organization administers its interactions with customers, typically using data analysis to study large amounts of information.
PT Perusahaan Listrik Negara (Persero) (lit. ' State Electricity Company ' , abbreviated as PLN ) is an Indonesian government-owned corporation which has a monopoly on electric power distribution in Indonesia and generates the majority of the country's electrical power, producing 176.4 TWh in 2015.
Customer satisfaction is a term frequently used in marketing to evaluate customer experience.It is a measure of how products and services supplied by a company meet or surpass customer expectation.
PT Telekomunikasi Indonesia (Persero) Tbk [2] (lit. ' Telecommunications Indonesia State-owned Public Limited Company ' [2]) officially shortened into PT Telkom Indonesia (Persero) Tbk, also simply known as Telkom, is an Indonesian multinational telecommunications conglomerate [4] with its corporate headquarters in Bandung and its operational headquarters in the Telkom Landmark Complex in ...
Oracle Corporation is an American multinational computer technology company headquartered in Austin, Texas. [5] Co-founded in 1977 by Larry Ellison, who remains executive chairman, Oracle ranked as the third-largest software company in the world by revenue and market capitalization as of 2020, [6] and the company's seat in Forbes Global 2000 was 80 in 2023.
PT Mayora Indah Tbk (formerly PT United Brand), also known as the Mayora Group or simply called Mayora, is an Indonesian multinational food and beverage company headquartered in Jakarta.
PT Bank Tabungan Negara (Persero) Tbk, lit. "National (State) Savings Bank", abbreviated and trading as BTN (currently stylized in its logo in all-lowercase ), is an Indonesian commercial bank best known as a mortgage bank , headquartered in Gambir , Jakarta .
PT Gojek Indonesia (stylized in all lower case and stylized j as goČ·ek, formerly styled as GO-JEK) is an Indonesian on-demand multi-service platform and digital payment technology group based in Jakarta.