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American Airlines generally does not refund nonrefundable tickets, but it does make exceptions for death, schedule changes by the airline, and illness if international travel is involved.
Airlines in the United States are now required to give passengers cash refunds if their flight is significantly delayed or canceled, even if that person does not explicitly ask for a refund.
The 2022 fiasco was largely influenced by Southwest Airlines’ cancellation of more than 16,000 flights during the busy holiday travel season, which led to millions of the airline’s passengers ...
In the end, American let their employees decide the new livery's fate. On an internal website for employees, American posted two options, one the new livery and one a modified version of the old livery. All of the American Airlines Group employees (including US Airways and other affiliates) were able to vote. [177]
If you pay to use an airline's Wi-Fi but it doesn't work, you're entitled to a refund to the cost of the service. Same goes if you paid to select a particular seat but were forced to sit elsewhere.
Zonal Employee Discount (ZED) is a multilateral agreement for reduced rate personal travel by airline employees and other travelers. Airlines may bilaterally agree to apply one of three fare levels (Low, Medium, High), space-available / subload and / or positive space / firm reservation status, as well as eligibility for travel in the economy and / or business class cabins.
The Association of Professional Flight Attendants (APFA) is a labor union which was founded in 1977 and represents over 28,000 flight attendants at American Airlines.In 2003, APFA played a major role [citation needed] in keeping American Airlines solvent and out of bankruptcy by giving back an employee bailout of $340 million in annual salary and benefits, for a total of over $3 billion.
The new U.S. Department of Transportation's final rule requires airlines to issue automatic refunds in various situations, like a canceled flight.