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In May 2013, Ticketmaster agreed to pay up to $23 million for enrolling customers into a rewards program that charged $9 per month. Ticketmaster made $85 million in fees, from customers who took about eight months on average to cancel their enrollment in the program. 1.12 million customers were eligible to claim up to a $30 refund. [62]
The playbook is typically the same: Ticketmaster customers purchase tickets to see their favorite artists, only to later receive an email saying their tickets were transferred out of their online ...
More than 500 million Ticketmaster customers reportedly had their personal information, including credit card data, hacked and sold on the dark web. ... addresses and phone numbers. The outlet ...
Ticketmaster has said that it does not control fees but does keep a portion for operating costs. In most cases, venues set and keep the fees, the company said in a Feb. 7 blog post .
The company has been sued as it has been reluctant to offer full refunds to customers, [19] though it has since amended its refund rules to address those complaints. On February 25, 2021, Live Nation released its full-year 2020 financial results, of which the company saw revenues fall by 84%.
Ticket resale is a form of arbitrage that arises when the number demanded at the sale price exceeds the number supplied (that is, when event organizers charge less than the equilibrium prices for the tickets). During the 19th century, the term scalper was applied to railroad ticket brokers who sold tickets for lower rates. [1]
A representative for Ticketmaster tells PEOPLE in a statement, "Overall, our digital ticketing innovations have greatly reduced fraud compared to the days of paper tickets and duplicated PDFs.
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.