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999 is the official emergency number for the United Kingdom, but calls are also accepted on the European Union emergency number, 112. All calls are answered by 999 operators, and are always free. [2] Approximately 35 million 999/112 calls are made in the UK each year, with 74% from mobiles and 26% from landlines in 2022. [3]
999 [3] Benin: 117 [4] 112 [4] ... It is possible to dial 112 and get direct connection with the emergency services by pressing 1 for police, 2 for ambulance and 3 ...
Often the system is set up so that once a call is made to an emergency telephone number, it must be answered. Should the caller abandon the call, the line may still be held until the emergency service answers and releases the call. An emergency telephone number call may be answered by either a telephone operator or an emergency service dispatcher.
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The NHS on Monday urged the public to call 999 immediately if anyone experiences one of the three common symptoms – struggling to smile, having difficulty raising an arm, or slurring their words
Domestic violence victims need to be heard the first time they call 999, a campaigner whose niece was killed by her ex-partner after calling the police multiple times has said.
Ambulance responses in the UK are as follows. Some ambulance services allow driver discretion for Category 3/4 calls; this may be dependent on the type of call or how long it has been waiting for a response for. 999 calls to the ambulance service are triaged using either the NHS Pathways system or the Medical Priority Dispatch System.
Ambulance trusts across the country are under intense pressure.