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[267] Later in the year, the company increased its spending on customer service to $150 million. [268] Since 2018, Dell has seen significant increase in consumer satisfaction. Moreover, their customer service has been praised for its prompt and accurate answers to most questions, especially those directed to their social media support. [269] [270]
Dell Technologies Inc. is an American multinational technology company headquartered in Round Rock, Texas. It was formed as a result of the September 2016 merger of Dell and EMC Corporation (which later became Dell EMC ). [ 3 ]
Dell EMC (EMC Corporation until 2016) is an American multinational corporation headquartered in Hopkinton, Massachusetts, [2] and Round Rock, Texas, and is a subsidiary of Dell Technologies. Dell EMC sells data storage , information security , virtualization , analytics, cloud computing and other products and services that enable organizations ...
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