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Microsoft Teams is a team collaboration application developed by Microsoft as part of the Microsoft 365 family of products, offering workspace chat and video conferencing, file storage, and integration of proprietary and third-party applications and services.
A virtual team (also known as a geographically dispersed team, distributed team, or remote team [1]) usually refers to a group of individuals who work together from different geographic locations and rely on communication technology [2] such as email, instant messaging, and video or voice conferencing services in order to collaborate.
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In July 2019, Microsoft announced that Kaizala Pro's capabilities would be gradually adopted in Microsoft Teams over the next 12 to 18 months, and that Teams would eventually replace Kaizala as a single collaboration solution. [12] As announced a year prior to its retirement, Kaizala was discontinued in favor of Teams on August 31, 2023.
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Despite Microsoft's efforts to avoid deeper scrutiny, including unbundling Teams, regulators remained unconvinced. This action followed a 2019 complaint from Slack, which was later acquired by Salesforce. Microsoft's Teams usage soared during the pandemic, growing from 2 million daily users in 2017 to 300 million in 2023.
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The client software connects to a TeamSpeak server of the user's choice, from which the user may join chat channels. Users typically use headphones with a microphone; the target audience for TeamSpeak is gamers, who can use the software to communicate with other players on the same team of a multiplayer video game.