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111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
In September 2019, it announced plans to offer GP video consultations on the NHS at Boots high street shops in north-west Surrey and in Liverpool Street, London. Doctors will be able to access and update patients' NHS Electronic Health Records. [9] In June 2020, it announced plans to integrate the service into NHS 111 in three regions of the UK ...
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By October 2011, the Department of Health announced plans to extend NHS 111 – and Pathways – across the UK by 2013 to replace NHS Direct. [10] Its role in emergency medicience received media coverage from the BBC that focused on the hope that it would reduce unnecessary ambulance dispatches as an improvement on the existing AMPDS or ...
The incident is affecting services in all four nations of the UK.
NWAS provides emergency ambulance response via the 999 system, as well as operating the NHS 111 advice service for North West England. They also operate non-emergency patient transport services (PTS) for part of the region, and in 2013/2014 carried out 1.2 million such journeys.
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Vocare is a provider of Out-of-hours services to the NHS in England based in Newcastle upon Tyne. The firm started in 1996 as Northern Doctors Urgent Care GP co-operative, run by family doctors in Northumberland who were then responsible for 24 hour care for their patients. In 2004 it took over Out-of-hours services in the North East.