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  2. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.

  3. Human resources - Wikipedia

    en.wikipedia.org/wiki/Human_resources

    Human resource accounting, determine whether to use temporary staff or hire employees to fill these needs; Recruit and/or interview hires; Prepare employee records and personal policies; Manage employee payroll, benefits, and compensation; Manage employee relations, prepare remote work and hybrid work policy; Employee retention, talent management

  4. Application for employment - Wikipedia

    en.wikipedia.org/wiki/Application_for_employment

    [5] [6] In some instances, an application is effectively used to dissuade "walk-in" applicants, serving as a barrier between the applicant and a job interview with the person who has the authority to hire. [7] For many businesses, applications for employment can be filled out online, rather than submitted in person.

  5. Job interview - Wikipedia

    en.wikipedia.org/wiki/Job_interview

    A candidate at a job interview. A job interview is an interview consisting of a conversation between a job applicant and a representative of an employer which is conducted to assess whether the applicant should be hired. [1] Interviews are one of the most common methods of employee selection. [1]

  6. Employment - Wikipedia

    en.wikipedia.org/wiki/Employment

    Employment is a relationship between two parties regulating the provision of paid labour services. Usually based on a contract, one party, the employer, which might be a corporation, a not-for-profit organization, a co-operative, or any other entity, pays the other, the employee, in return for carrying out assigned work. [1]

  7. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    Homeshoring a.k.a. homesourcing – a form of IT-enabled offshoring; "transfer of service industry employment from offices to home-based ... with appropriate telephone and Internet facilities". [222] [223] These remote work positions may be customer-facing or back office, [224] and the workers may be employees or independent contractors.

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