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  2. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same organization or another.

  3. Curriculum vitae - Wikipedia

    en.wikipedia.org/wiki/Curriculum_vitae

    ˈ v iː t aɪ,-ˈ w iː t aɪ,-ˈ v aɪ t iː /, [a] [1] [2] [3] Latin for 'course of life', often shortened to CV) is a short written summary of a person's career, qualifications, and education. This is the most common usage in British English. [1] [3] In North America, the term résumé (also spelled resume) is used, referring to a short ...

  4. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    The situation, task, action, result (STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires.

  5. Personal practice model (social work) - Wikipedia

    en.wikipedia.org/wiki/Personal_practice_model...

    A Personal practice model (PPM) is a social work tool for understanding and linking theories to each other and to the practical tasks of social work.. Mullen [1] describes the PPM as “the art and science of social work”, or more prosaically, “an explicit conceptual scheme that expresses a worker's view of practice”.

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.

  7. Qualifications for professional social work - Wikipedia

    en.wikipedia.org/wiki/Qualifications_for...

    A social worker, practicing in the United States, usually requires a bachelor's degree (BSW or BASW) in social work from a Council on Social Work Education (CSWE) accredited program to receive a license in most states, although may have a master's degree or a doctoral degree (Ph.D or DSW). The Bachelor of Social Work (BSW) degree is a four-year ...

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