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  2. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Phishing - an attempt by scammers to pose as a legitimate company or individual to steal someone's personal information, usernames, passwords, or other account information. • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s ...

  3. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail, if its an official marketing email, or Official Mail, if it's an important account email. If you get an ...

  4. Have you been scammed? This Scam Survival Toolkit can help ...

    www.aol.com/scammed-scam-survival-toolkit-help...

    The Better Business Bureau's new Scam Survival Toolkit can help guide survivors of scams through the recovery process. ... Change your password. If a specific account has been hacked, report it to ...

  5. Here's how to spot a scam online - AOL

    www.aol.com/lifestyle/protect-yourself-email...

    The best way to protect yourself against email phishing scams is to avoid falling victim to them in the first place. "Simply never take sensitive action based on emails sent to you," Steinberg says.

  6. Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address

  7. Email sender verification notice - AOL Help

    help.aol.com/articles/email-sender-verification...

    If you've confirmed the message is safe, we recommend you review your connected devices, confirm or delete your app password, or use the AOL app to ensure continued safe access to your account. If you think the message indicates suspicious activity, we recommend you change your password and secure your account.

  8. How to spot a scam online - AOL

    www.aol.com/lifestyle/over-60-tell-someone...

    And whatever you do, don’t send cash, gift cards, or money transfers. You can report scam phone calls to the FTC Complaint Assistant. Online scam No. 4: "Tech support” reaches out to you ...

  9. Reauthenticate your AOL Mail account in third-party email ...

    help.aol.com/articles/reauthenticate-your-aol...

    Click the Email Accounts button. Look for the email account you want to update and double-click on it. Remove and re-enter your AOL Mail password. (Note: If you use an app password for Outlook, you may need to create a new app password. See the info below.) Check the status. When it says "Completed," click Close.

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