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David Fildes-- Vice President, Investor Relations Hello, and welcome to our Q4 2024 financial results conference call. Joining us today to answer your questions are Andy Jassy, our CEO; and Brian ...
A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.
Throughout the coronavirus pandemic, call center workers in the Philippines who are contracters for Amazon's Ring home security division have been required to report to the office. At first ...
Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...
An earnings call is a teleconference, or webcast, in which a public company discusses the financial results of a reporting period ("earnings guidance"). The name comes from earnings per share (EPS), the bottom line number in the income statement divided by the number of shares outstanding.
The following is a list of notable call centre companies: Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020)
Amazon.com, Inc., [1] doing business as Amazon (/ ˈ æ m ə z ɒ n / ⓘ, AM-ə-zon; UK also / ˈ æ m ə z ə n /, AM-ə-zən), is an American multinational technology company engaged in e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence. [5]
Dave Fildes-- Vice President, Investor Relations. Justin Post-- Analyst. More AMZN analysis. All earnings call transcripts. This article is a transcript of this conference call produced for The ...