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Providers of 800 service were able to add zones to cover the expanded areas able to be offered. However, toll free numbers in the format of 800-NX2-XXXX may have been working for different customers in the US and Canada and not able to be extended beyond that country's border until the corresponding number became spare and assignable.
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
Toll-free telephone service is a telecommunication service in which subscribers are assigned telephone number in NPAs 800, 888, 877, 866, 855, 844, and 833. Calls to these numbers incur no toll charges for callers. The American Telephone & Telegraph Company (AT&T) first introduced 800 toll-free service in 1967. [2]
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A number offering a directory inquiries service allowing people to request to be put through to a mobile phone number was established in June 2009. [14] 118 800 proved to be controversial, however, when it was revealed that it was making available 15 million mobile numbers that it had bought from market researchers. [15]