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2. Shift work - Wikipedia

   en.wikipedia.org/wiki/Shift_work

   A night shift worker with poor daytime sleep may be awake for more than 18 hours by the end of his shift. The effects of acute sleep deprivation can be compared to impairment due to alcohol intoxication, [9] with 19 hours of wakefulness corresponding to a BAC of 0.05%, and 24 hours of wakefulness corresponding to a BAC of 0.10%.

3. List of call centre companies - Wikipedia

   en.wikipedia.org/wiki/List_of_call_centre_companies

   Company Founded Employees Revenue Locations Atento: 1999 154,000 Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021)

4. 24/7 service - Wikipedia

   en.wikipedia.org/wiki/24/7_service

   24/7 service might be offered by a supermarket, convenience store, ATM, automated online assistant, filling station, restaurant, concierge services or a staffed datacenter, or a staffing company that specializes in providing nurses since often nurses cover shifts 24/7 at hospital which are open 24/7. 24/7 services may also include taxicabs, security services, and in densely populated urban ...

5. Call centre - Wikipedia

   en.wikipedia.org/wiki/Call_centre

   The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

6. Remote work - Wikipedia

   en.wikipedia.org/wiki/Remote_work

   Individuals may differ in their reactions to the job characteristics in remote work. According to job characteristics theory, the personal need for accomplishment and development ("growth need strength") [99] influences how much an individual will react to the job dimensions of remote work. For instance, those individuals high in "growth need ...

7. Second responder - Wikipedia

   en.wikipedia.org/wiki/Second_responder

   A second responder is a worker who supports first responders such as police, fire, and emergency medical personnel. They are involved in preparing, managing, returning services, and cleaning up sites during and after an event requiring first responders .