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About 46% of those are office and administrative jobs like customer service. Millions of these jobs are found in developing economies in Southeast Asia like that of the Philippines, which means AI ...
A Teletech BPO site in Cainta, Rizal. Call centers in the Philippines began as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.
The Department of Information and Communications Technology (DICT) (Filipino: Kagawaran ng Teknolohiyang Pang-Impormasyon at Komunikasyon) is the executive department of the Philippine government responsible for the planning, development and promotion of the country's information and communications technology (ICT) agenda in support of national development.
The MTPDP (Medium-Term Philippine Development Plan 2004–2010) set a target to create "1.5 million jobs a year between 2004 and 2010, or a total of 10 million jobs by 2010." Though the government came short of this success, in 2006 the government was able to identify nine employment-generating factors, namely cyber services, aviation ...
There are two government-run television networks, namely the People's Television Network (PTV-4), and the Intercontinental Broadcasting Corporation (IBC-13). The Presidential Broadcast Service-Bureau of Broadcast Services (PBS-BBS) constitutes the government radio network. PCO still holds 20% minority stake in the Radio Philippines Network (RPN-9).
[1] [2] Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email or text, via live chat, and through social media. [3] Qualifications include good communication, problem-solving, and computer skills. [1]
The Department of Labor and Employment (DOLE) was founded on December 8, 1933, by virtue of Act No. 4121 of the Philippine Legislature. It was renamed as the Ministry of Labor and Employment in 1978. The agency was reverted to its original name after the People Power Revolution in 1986. [4]
The Philippine Overseas Employment Administration (POEA; Filipino: Pangasiwaan ng Pilipinas sa Empleo sa Ibayong-dagat [2]) was an agency of the government of the Philippines responsible for opening the benefits of the overseas employment program of the Philippines. It is the main government agency assigned to monitor and supervise overseas ...