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By 2011, the online store was selling textbooks at a discount and renting texts, allowing searching by textbook ISBN, author, and title, selecting a 2, 3, or 6 month (semester) rental period, and shipping options. Once the semester is over, books are returned with a free return shipping label, [5] or in person at 11 depots. [6]
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Online book-rental services save time by delivering books to a member's home or office. In addition to convenience, the service also offers an ease-of-use benefit; membership on most websites involves a simple registration form and payment through bank transfer or cash on delivery. This is important in a market that does not yet trust internet ...
Based on the rental method the book rental companies can be categorized into two subgroups: Book rental companies having a subscription-based models where a monthly or periodic subscription fee is charged and members can rent a number of books based on the subscription. Book rental companies taking a fraction of book cost as rent.
But note that each return needs its own return label; don’t include items from different orders or deliveries in the same package, which could confuse the process. Next, box up your return and send.
Amazon has changed its return policy in an effort to cut down on costs. Amazon customers used to be able to drop off returns at UPS stores free of charge, but now the world's largest online ...
A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further ...
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