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  2. Customer Account Data Engine - Wikipedia

    en.wikipedia.org/wiki/Customer_Account_Data_Engine

    Customer Account Data Engine (CADE) is the name of two Internal Revenue Service (IRS) tax processing systems, used for filing United States income tax returns. Work on the original CADE, designed to replace the Individual Master File (IMF) system, was begun in 2000 and stopped in 2009. The original CADE is in active use; for instance, in 2009 ...

  3. Internal Revenue Manual - Wikipedia

    en.wikipedia.org/wiki/Internal_Revenue_Manual

    The IRS Internal Revenue Manual is the official source of instructions to IRS personnel relating to the organization, administration and operation of the IRS. The IRM contains directions IRS employees need to carry out their responsibilities in administering IRS obligations, such as detailed procedures for processing and examining tax returns.

  4. Internal Revenue Service - Wikipedia

    en.wikipedia.org/wiki/Internal_Revenue_Service

    The IRS was authorized to proceed with computerization in 1959 and purchased IBM 1401 and IBM 7070 systems for local and regional data processing centers. The Social Security number was used for taxpayer identification starting in 1965. By 1967, all returns were processed by computer and punched card data entry was phased out.

  5. Here's the Best Time to Call Customer Service - AOL

    www.aol.com/news/on-best-time-to-call-customer...

    That's the finding of a new study by ZenDesk, a provider of customer service software. The company looked at the median response time for customer Here's the Best Time to Call Customer Service

  6. Organizational chart - Wikipedia

    en.wikipedia.org/wiki/Organizational_chart

    An organizational chart, also called organigram, organogram, or organizational breakdown structure (OBS), is a diagram that shows the structure of an organization and the relationships and relative ranks of its parts and positions/jobs. The term is also used for similar diagrams, for example ones showing the different elements of a field of ...

  7. Haven’t Received Your Third Stimulus Check? Call the IRS ...

    www.aol.com/finance/haven-t-received-third...

    When you call the number, you’ll likely be greeted by an automated recording that will attempt to help you before you’re connected with a live representative.

  8. Tax Refund Shuffle: IRS Assigns 1,200 Employees to ... - AOL

    www.aol.com/news/tax-refund-shuffle-irs-assigns...

    Hampered by a staffing shortage and facing a potentially messy tax filing season, the IRS said it will temporarily re-assign about 1,200 employees to help it navigate the next several months and...

  9. Contact AOL customer support

    help.aol.com/articles/account-management...

    Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.