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  2. Genesys (company) - Wikipedia

    en.wikipedia.org/wiki/Genesys_(company)

    Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software.

  3. Floating licensing - Wikipedia

    en.wikipedia.org/wiki/Floating_licensing

    Floating licensing, also known as concurrent licensing or network licensing, is a software licensing approach in which a limited number of licenses for a software application are shared among a larger number of users over time. [1] When an authorized user wishes to run the application, they request a license from a central license server. If a ...

  4. Interactive Intelligence - Wikipedia

    en.wikipedia.org/wiki/Interactive_Intelligence

    Interactive Intelligence headquarters in Indianapolis, Indiana. Interactive Intelligence was a telecommunications software and cloud computing development company that provided unified business communications solutions for call centers, Voice over IP companies, and business process automation.

  5. Pricing strategies - Wikipedia

    en.wikipedia.org/wiki/Pricing_strategies

    Pricing strategies and tactics vary from company to company, and also differ across countries, cultures, industries and over time, with the maturing of industries and markets and changes in wider economic conditions. [2] Pricing strategies determine the price companies set for their products. The price can be set to maximize profitability for ...

  6. Configuration lifecycle management - Wikipedia

    en.wikipedia.org/wiki/Configuration_lifecycle...

    Example of different business processes depending on configuration lifecycle management Behind the seemingly simple process of configuring and ordering a configurable product, such as a car, lie several business processes of which configuration is an essential part:

  7. Concurrent user - Wikipedia

    en.wikipedia.org/wiki/Concurrent_user

    In computer science, the number of concurrent users (sometimes abbreviated CCU) for a resource in a location, with the location being a computing network or a single computer, refers to the total number of people simultaneously accessing or using the resource. The resource can, for example, be a computer program, a file, or the computer as a ...

  8. Contribution margin-based pricing - Wikipedia

    en.wikipedia.org/wiki/Contribution_margin-based...

    Contribution margin-based pricing is a pricing strategy which works without any mention of gross margin percentages or sales (Gross Merchandise Volume). (German:Deckungsbeitrag) It maximizes the profit derived from a company's assortment, based on the difference between a product's price and variable costs (the product's contribution margin per unit), and on one's assumptions regarding the ...

  9. On-premises software - Wikipedia

    en.wikipedia.org/wiki/On-premises_software

    Alfresco, an example of on-premises document management software An Example of on-premises software (MediaWiki). On-premises software (abbreviated to on-prem, and often written as "on-premise") [1] is installed and runs on computers on the premises of the person or organization using the software, rather than at a remote facility such as a server farm or cloud.