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You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help. Examples include Outlook and Mac Mail.
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Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Update your email client application If you're using an older version of your email client, it could be outdated and no longer compatible with the latest security settings. We recommend updating to the latest version of your email client, then removing and re-adding your AOL Mail account.
Settings may be in a different location in each email client, though the AOL server and port settings will always be the same. For additional questions specific to the email client, check the manufacturer’s website. Manufacturers cannot answer questions about your AOL Mail settings, or your AOL username or password.
"Temporary Files": Files in the Windows TEMP folder that are not in use and have been created at least 48 hours ago The above list, however, is not exhaustive. For instance, 'Temporary Remote Desktop files' and 'Temporary Sync Files' may appear only under certain computer configurations, differences such as Windows Operating System and use of ...
The secondary device is a computer running a desktop operating system, which serves as a companion for the primary device. Desktop messaging clients on secondary devices do not function independently, as they are reliant on the mobile phone maintaining an active network connection for login authentication and syncing messages.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.