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  2. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    For example, one may attempt deep breathing in order to reduce anger. Within expressive emotion work, one attempts to change expressive gestures to change inner feelings, such as smiling when trying to feel happy. [5] While emotion work happens within the private sphere, emotional labor is emotion management within the workplace according to ...

  3. Emotions in the workplace - Wikipedia

    en.wikipedia.org/wiki/Emotions_in_the_workplace

    There can be many consequences for allowing negative emotions to affect your general attitude or mood at work. "Emotions and emotion management are a prominent feature of organizational life. It is crucial "to create a publicly observable and desirable emotional display as a part of a job role." [5]

  4. Five Lessons for Keeping Your Emotions in Check at Work - AOL

    www.aol.com/news/2009-07-07-five-lessons-for...

    It's true that being in touch with your emotions can be good for your overall well-being, but crying in front of the boss or in the office can have negative effects on your career.

  5. Emotion work - Wikipedia

    en.wikipedia.org/wiki/Emotion_work

    Emotion work is a sociological concept that refers the effort of trying to change in degree or quality an emotion or feeling; it's the work of changing your feelings or displaying feelings that you don't feel. [1] Emotion work includes suppressing strong emotions that you feel, and evoking or producing feelings that you do not feel.

  6. Affective events theory - Wikipedia

    en.wikipedia.org/wiki/Affective_Events_Theory

    Affective events theory model Research model. Affective events theory (AET) is an industrial and organizational psychology model developed by organizational psychologists Howard M. Weiss (Georgia Institute of Technology) and Russell Cropanzano (University of Colorado) to explain how emotions and moods influence job performance and job satisfaction. [1]

  7. Emotional exhaustion - Wikipedia

    en.wikipedia.org/wiki/Emotional_exhaustion

    An example of a culture with a strong institutional-orientation toward emotions is the United States, due to the strong American norm to act positively and hide negative feelings ("the service with a smile" norm); [24] whereas France can be used as an example of a country with a more impulsive-orientation toward emotions.

  8. Stress management - Wikipedia

    en.wikipedia.org/wiki/Stress_management

    The process of stress management is a key factor that can lead to a happy and successful life in modern society. [citation needed] Stress management provides numerous ways to manage anxiety and maintain overall well-being. There are several models of stress management, each with distinctive explanations of mechanisms for controlling stress.

  9. Emotional competence - Wikipedia

    en.wikipedia.org/wiki/Emotional_competence

    Manage emotions so as to attain specific goals Each branch describes a set of skills that make up overall emotional intelligence, ranging from low to high complexity. For example, perceiving emotions usually begins with the ability to perceive basic emotions from faces and vocal tones, and may progress to the accurate perception of emotional ...