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  2. Loading, activating and deactivating PRIVATE WiFi - AOL Help

    help.aol.com/articles/loading-activating-and...

    In addition, the PRIVATE WiFi icon in the system tray turns from red to green. To deactivate PRIVATE WiFi: 1. Right-click on the PRIVATE WiFi icon in your system tray. 2. Select Deactivate. PRIVATE WiFi is deactivated. Note: Even though PRIVATE WiFi is deactivated, it is still running in the background of your computer. The PRIVATE WiFi icon in ...

  3. Install and uninstall Private WiFi for AOL on a computer

    help.aol.com/articles/installing-uninstalling...

    Visit the Private WiFi product page. 3. Click Download Now. 4. Once download is complete, click Open. 5. Click Run. 6. Click Next. 7. Check the Confirmation box and click Next to accept the license agreement and install Private WiFi. 8. Check the Run Private WiFi for AOL now box and click Finish to complete the installation.

  4. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you don't have another browser, download a supported one for free. 2. Check the physical connection - A loose cable or cord can often be the cause of a connection problem. Make sure everything is securely connected to the wall and device. 3. Reboot your modem/router - Sometimes the old "turn it off and on again" approach actually does work ...

  5. 2-Step Verification with a Security Key - AOL Help

    help.aol.com/articles/2-step-verification-with-a...

    Sign in and go to the AOL Account security page.; Under "2-Step Verification," click Turn on.; Click Security Key.; Follow the onscreen steps to add your Security Key. Add additional recovery methods in case your Security Key is lost.

  6. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update.

  7. Add or disable 2-step verification for extra security - AOL Help

    help.aol.com/articles/2-step-verification...

    Download an authenticator app from the Google Play Store or App Store. Popular authenticator apps include Google Authenticator, Microsoft Authenticator, LastPass Authenticator, and Authy. Enable 2-step for authenticator app. Important - You may not see this option as it yet available for all accounts. 1. Sign in to your Account Security page. 2.

  8. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Update your device's software The AOL app works best on the latest version of Android software. The software for most Android devices can be updated from the Settings app , but check with your manufacturer for instructions specific to your device.

  9. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.