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  2. Template:Progression - Wikipedia

    en.wikipedia.org/wiki/Template:Progression

    The template is used to create a progression bar. Template parameters [Edit template data] This template prefers inline formatting of parameters. Parameter Description Type Status value 1 The current value of the progression. Number suggested max value 2 total The total value of the progression bar Default 100 Number optional width width The CSS width of the progression bar. Unit is required ...

  3. Template:Progression/doc - Wikipedia

    en.wikipedia.org/wiki/Template:Progression/doc

    The template is used to create a progression bar. Template parameters This template prefers inline formatting of parameters. Parameter Description Type Status value 1 The current value of the progression. Number suggested max value 2 total The total value of the progression bar Default 100 Number optional width width The CSS width of the progression bar. Unit is required. Example 100px, 30em ...

  4. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  5. Functional specification - Wikipedia

    en.wikipedia.org/wiki/Functional_specification

    A functional specification (also, functional spec, specs, functional specifications document (FSD), functional requirements specification) in systems engineering and software development is a document that specifies the functions that a system or component must perform (often part of a requirements specification) (ISO/IEC/IEEE 24765-2010).

  6. Career ladder - Wikipedia

    en.wikipedia.org/wiki/Career_ladder

    This extension to the traditional career ladder allows employees to be promoted along either a supervisory or technical track. Dual career ladder programs are common in the engineering, scientific and medical industries where valuable employees have particular technical skills but may not be inclined to pursue a management career path. [4]

  7. Requirements analysis - Wikipedia

    en.wikipedia.org/wiki/Requirements_analysis

    In systems engineering and software engineering, requirements analysis focuses on the tasks that determine the needs or conditions to meet the new or altered product or project, taking account of the possibly conflicting requirements of the various stakeholders, analyzing, documenting, validating, and managing software or system requirements.

  8. MoSCoW method - Wikipedia

    en.wikipedia.org/wiki/MoSCoW_method

    It was first used extensively with the dynamic systems development method (DSDM) [2] from 2002. MoSCoW is often used with timeboxing, where a deadline is fixed so that the focus must be on the most important requirements, and is commonly used in agile software development approaches such as Scrum, rapid application development (RAD), and DSDM.

  9. Help desk - Wikipedia

    en.wikipedia.org/wiki/Help_desk

    A help desk is a department or person that provides assistance and information, usually for electronic or computer problems. [1] In the mid-1990s, research by Iain Middleton of Robert Gordon University [ 2 ] studied the value of an organization's help desks.