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One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
Some apps default to only download a preview or snippet of your emails until an email is opened. Make sure your app is set to download the full contents of your email for offline use. • Limitations for large folders - Folders containing upwards of 1 million or more emails will have issues downloading all the messages. To resolve this, move ...
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
Microsoft Outlook stores these items in a personal-storage-table (.pst) or off-line-storage-table (.ost) files that are located on the local computer. Most commonly, the .pst files are used to store archived items and the .ost files to maintain off-line availability of the items. This is an essential feature of Microsoft Outlook.
If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app. Use these steps to identify and fix the source of the problem.
This article should be followed only if you haven't used POP3 with a 3rd party mail client. If you're a Verizon migrated user and want to continue using your POP3 configured client, you'll need to update your client with POP3 settings.
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Learn about possible workarounds for Temporary Error 11 in AOL Mail.