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Thousands on hold to HMRC's helpline say they were cut off after waiting for 70 minutes. ... HMRC's phone line went dead on 43,690 customers who had been waiting 70 minutes to reach an adviser in ...
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His Majesty's Revenue and Customs (commonly HM Revenue and Customs, or HMRC) [4] [5] is a non-ministerial department of the UK government responsible for the collection of taxes, the payment of some forms of state support, the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers.
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The Working Tax Credit (WTC) and the Child Tax Credit (CTC) are made up of "elements" related to individual circumstances. Examples of elements for an entire year are: [5] a basic element of £1,890 payable to everyone (in 2009/2010) a couple and lone parent element (£1,860) a 30 hour [working week] element (£775)
There have been many criticisms of the delivery of tax credits and the handling of overpayment disputes [11] [12] [13] Criticisms have centred on: • That the dispute process is not independently adjudicated. • The number of HMRC errors claimants are expected to spot. • The level of understanding of tax law HMRC assumed claimants would have.
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Taxes administered by the Board of Taxes included the Land Tax, first levied in 1692, along with the window tax and house tax, both of which dated from 1696. In 1785 a number of other miscellaneous taxes, administered by the Stamp Office and the Excise Office, were transferred to the Tax Office; these included taxes on carriages (dating from ...