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The Patient Advice and Liaison Service (PALS), also known as the Patient Advice and Support Service (PASS) in Scotland, is a National Health Service body created to provide advice and support to NHS patients and their relatives and carers. The scheme was announced in the NHS Plan 2000. Pilot schemes were set up in 2001, with full nationwide ...
The remit of the Ombudsman was extended in 1973 to cover the National Health Service. In 1996, the Ombudsman was empowered to investigate complaints about clinical judgment. By law, complaints made to the Parliamentary Ombudsman about UK Government departments and other UK public organisations must be referred by a Member of Parliament (MP).
It triggered years of debate about the relationship between the NHS, local authorities, and health and social care. [3] In September 1968, the separate ministries of health and of social care merged to form the Department of Health and Social Security. [3] In 1970, Richard Crossman rewrote Robinson's 1968 proposals, publishing a second green ...
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The NHS Litigation Authority was established in 1995 as a special health authority. [2] Its current duties are established under the National Health Service Act 2006. [3] It began using the name NHS Resolution in April 2017, reflecting a change of role to "the early settlement of cases, learning from what goes wrong and the prevention of errors" according to Jeremy Hunt, Secretary of State for ...
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They replaced the Commission for Patient and Public Involvement in Health (CPPIH) [1] and patient and public involvement forums [2] and existed in every local authority area with a responsibility for NHS health care and social services. There were 151 LINks and the Government committed £84 million in funding to them until March 2011. [3]