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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  3. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    3. Click Check firewall status. 4. In the left panel, under Control Panel Home, click Turn Windows Firewall on or off. 5. Under Customize settings for each type of network, in the Home or network (private) network location settings section, select the Turn off Windows Firewall (not recommended) option. 6.

  4. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Temporarily disable your firewall. Your firewall or other security software may be preventing you from connecting to AOL. Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info.

  5. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    If your AOL Desktop Gold contacts are missing, try the solutions listed below. Address Book Quick Find • Within your address book, type in your contact using the Quick Find search bar. There may be times your contact is not displayed in the same order as before. • If the issue still exists, proceed to the next step. Compose/Write email window

  6. Fix problems sending AOL Mail - AOL Help

    help.aol.com/articles/aol-mail-troubleshooting

    A firewall prevents hackers from accessing your computer online, which prohibits them from stealing your sensitive info or infecting your computer. While you should keep the firewall active most of the time, temporality turning it off can be helpful when trying to determine what is causing issues with your computer.

  7. Using McAfee: Firewalls - AOL Help

    help.aol.com/articles/Using-McAfee-Firewalls

    If the Advanced Menu is enabled click the Lockdown Firewall link in the Home section. If the Basic Menu is enabled click the Lockdown Firewall link in the Common Tasks section. 3. In the Lockdown pane, click the Unlock button. 4. Click the Yes button to confirm that you want to unlock firewall and allow all inbound and outbound traffic.

  8. Search and Recover - AOL Help

    help.aol.com/products/search-and-recover

    Search and Recover can rescue crucial work and cherished memories you thought were gone forever. It's fast and easy to use, and even data lost years ago can be recovered.

  9. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.