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Digital life and technology, Education and training, Health, Environment and sustainable development, Physics and Chemistry, IT and programming, Political science and international relations, Law, Economy and management, Life Sciences Free access to courses, free and paid certification [1] French, English, Spanish, Arabic, Chinese Non-profit 2013
HubSpot Academy is an online training program with free courses for content, email, inbound and social media marketing, as well as graphic design, web development, and search engine optimization. [ 59 ] [ 60 ] Some of the courses offer certifications. [ 61 ]
CRM tools with marketing automation capabilities can automate repeated tasks, for example, sending out automated marketing emails at certain times to customers or posting marketing information on social media. The goal with marketing automation is to turn a sales lead into a full customer.
Certificates are provided by the respective university on successful completion of a course. Free ? Coursera: Crash Course (YouTube) Multidisciplinary Educational courses in physical and social sciences, philosophy, history, culture and literature. Free ? Crash Course (YouTube) Do Lectures: Multidisciplinary Videos of live talks and lectures. Free
CRM – Implements the use of ERP systems, emphasis is on the back-end. eCRM – Geared more toward front end, which interacts with the back-end through use of ERP systems, data warehouses, and data marts. System overhead (client computers) CRM – The client must download various applications to view the web-enabled applications.
Oracle CRM is a customer relationship management system created by Oracle Corporation. [1] It includes a number of different cloud applications that can be deployed together or used individually to analyze customer data and help companies connect and manage sales, marketing, and customer support.
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Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.
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