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The Phone-paid Services Authority regulated a subset of services using the following number ranges: 087, 090, 091, 098 and 118, plus five-, six-, and seven-digit mobile voice and text shortcodes beginning with a 6, 7 or 8. [12]
The programmes affected included phone-in competitions and public votes conducted over several years, dating back to 2001. As a result, adjudicators Ofcom and ICSTIS (now known as Phone-paid Services Authority) conducted several investigations, resulting in millions of pounds worth of fines and a reform in the use of PRS by broadcasters.
Until 31 January 2025, these services were regulated by the Phone-paid Services Authority. [24] From 1 February 2025, Ofcom regulates these services directly. [ 25 ] [ 26 ] A number of key PSA staff had already been embedded within Ofcom for some time in preparation for this move.
Phone-paid Services Authority – regulator for phone-paid services in the UK, part of Ofcom, replaces ICSTIS, PhonepayPlus Office for Nuclear Regulation (ONR) Ofgem – the Office of the Gas and Electricity Markets, regulation of the electricity and gas industries in Great Britain
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These started as Chief Executive of ICSTIS (now the Phone-paid Services Authority) from 1994 to 1999, and then joining Ofgem, first as communications director, then managing director of corporate affairs, and finally as Senior Partner for sustainable development. [2]
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.