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Since 1956, McDonald's has partnered with the Taylor Company, an Illinois-based manufacturer, for its ice cream machines, leaving only the Taylor Company with the "right to repair" them.
McDonald’s and Taylor didn’t immediately respond to CNN’s request for comment. Broken ice cream machines have been such a blemish on McDonald’s reputation that even competitors mock them ...
Fast-food customers have long voiced frustration with McDonald’s ice cream machines. They are out of commission so frequently that there's even a website dedicated to tracking locations that are ...
In July, McDonald’s USA told TODAY.com that sales data from the past few years has shown its ice cream machines are up and running around 95% of the time across the country, depending on location.
The McDonald's fast food chain has used multiple ice cream machines at its various locations, but the chain has primarily operated those made by the Taylor Company. In 1956, Ray Kroc , who would soon become the founding owner-operator of the McDonald's franchise business, made a handshake agreement with the Taylor Company to supply milkshake ...
A tech startup that repairs McDonald's infamous ice cream machines has filed a $900 million lawsuit against the fast-food giant. A tech startup that repairs McDonald's infamous ice cream machines ...
McDonald's is a well-known product liability lawsuit that became a flash point in the debate in the U.S. over tort reform after a jury awarded $2.9 million to Stella Liebeck, a 79-year-old woman from Albuquerque, New Mexico, who sued McDonald's after she suffered third-degree burns from hot coffee that was spilled on her at one of the company's ...
ShutterstockThere are six words McDonald's fans know all too well: the ice cream machine is broken. Now, federal regulators are getting involved to make the machines easier to fix.On March 14, the ...