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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Social CRM involves the use of social media and technology to engage and learn from consumers. [49] Because the public, especially young people, are increasingly using social networking sites, companies use [ 29 ] these sites to draw attention to their products, services and brands, with the aim of building up customer relationships to increase ...

  3. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

  4. Consumer relationship system - Wikipedia

    en.wikipedia.org/wiki/Consumer_relationship_system

    Consumer relationship systems (CRS) are specialized customer relationship management (CRM) software applications that are used to handle a company's dealings with its customers. [1] Current consumer relationship systems integrate the software with telephone and call recording systems as well as with corporate systems for input and reporting ...

  5. Category:Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Category:Customer...

    Main page; Contents; Current events; Random article; About Wikipedia; Contact us

  6. eCRM - Wikipedia

    en.wikipedia.org/wiki/ECRM

    CRM – Implements the use of ERP systems, emphasis is on the back-end. eCRM – Geared more toward front end, which interacts with the back-end through use of ERP systems, data warehouses, and data marts. System overhead (client computers) CRM – The client must download various applications to view the web-enabled applications.

  7. 10 Critical Steps to Writing ChatGPT Prompts for Beginners - AOL

    www.aol.com/10-critical-steps-writing-chatgpt...

    Develop a [three-week] training plan to help our team learn how to use our CRM, [Hubspot]. We are using this program to [improve inbound leads]. Our team is skilled with similar CRM software, but ...

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