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  2. Crisis management - Wikipedia

    en.wikipedia.org/wiki/Crisis_management

    Crisis-management methods of a business or an organization are called a crisis-management plan. A British Standard BS11200:2014 provides a useful foundation for understanding terminology and frameworks relating to crisis, in this document the focus is on the corporate exposure to risks in particular to the black swan events that result in ...

  3. Business continuity planning - Wikipedia

    en.wikipedia.org/wiki/Business_continuity_planning

    Business continuity planning life cycle. Business continuity may be defined as "the capability of an organization to continue the delivery of products or services at pre-defined acceptable levels following a disruptive incident", [1] and business continuity planning [2] [3] (or business continuity and resiliency planning) is the process of creating systems of prevention and recovery to deal ...

  4. Crisis communication - Wikipedia

    en.wikipedia.org/wiki/Crisis_communication

    Pre-crisis: preparing ahead of time for crisis management in an effort to prevent a future crisis from occurring. [4] This category is also sometimes called the prodromal crisis stage. [21] Crisis: the response to an actual crisis event. [4] Post-crisis: occurs after the crisis has been resolved; the efforts by the crisis management team to ...

  5. Emergency management - Wikipedia

    en.wikipedia.org/wiki/Emergency_management

    The development of emergency plans is a cyclical process, common to many risk management disciplines, such as business continuity and security risk management, wherein recognition or identification of risks [3] as well as ranking or evaluation of risks [4] are important to prepare. Also, there are a number of guidelines and publications ...

  6. Incident management - Wikipedia

    en.wikipedia.org/wiki/Incident_management

    Incident management is an important part of IT service management (ITSM) process area. [13] The first goal of the incident management process is to restore a normal service operation as quickly as possible and to minimize the impact on business operations, thus ensuring that the best possible levels of service quality and availability are ...

  7. Information Systems for Crisis Response and Management

    en.wikipedia.org/wiki/Information_Systems_for...

    The International Journal of Information Systems for Crisis Response and Management (IJISCRAM) is a journal which started in January 2009. Co-Editors-in-Chief are Murray Jennex (San Diego State University) and Bartel Van de Walle (Tilburg University, the Netherlands).

  8. Communications training - Wikipedia

    en.wikipedia.org/wiki/Communications_training

    Crisis communication training: It enables candidates to communicate while dealing with the various difficulties and emergencies that can arise including conflict management and change management. With training, candidates will be fit to come up with beneficial solutions for solving the crisis or conflict or make change/transition easier. Public ...

  9. Situational crisis communication theory - Wikipedia

    en.wikipedia.org/wiki/Situational_crisis...

    Situational Crisis Communication Theory (SCCT,), is a theory in the field of crisis communication.It suggests that crisis managers should match strategic crisis responses to the level of crisis responsibility and reputational threat posed by a crisis. [1]