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  2. Beware Another American Airlines Reservations Breakdown - AOL

    www.aol.com/news/2013-04-17-beware-another...

    The breakdown of the reservations system of AMR, parent of American Airlines, will not be the last for the company. Carrier mergers are notorious for the customer disruption they cause. As ...

  3. Airline complaints - Wikipedia

    en.wikipedia.org/wiki/Airline_complaints

    In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...

  4. Report abuse or spam on AOL - AOL Help

    help.aol.com/articles/report-abuse-or-spam-on-aol

    Learn how to report spam and other abusive conduct.

  5. Record locator - Wikipedia

    en.wikipedia.org/wiki/Record_locator

    In airline reservation systems, a record locator is an alphanumeric code used to identify and access a specific record on an airline’s reservation system. An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary.

  6. Passenger service system - Wikipedia

    en.wikipedia.org/wiki/Passenger_Service_System

    The departure control system (DCS) is the system used by airlines and airports to check-in a passenger. The DCS is connected to the reservation system enabling it to check who has a valid reservation on a flight. The DCS is used to enter information required by customs or border security agencies and to issue the boarding document.

  7. American Airlines - Wikipedia

    en.wikipedia.org/wiki/American_Airlines

    American Airlines [8] is a major airline in the United States headquartered in Fort Worth, Texas, within the Dallas–Fort Worth metroplex. It is the largest airline in the world when measured by scheduled passengers carried, revenue passenger mile, and daily flights.

  8. Cutting in line? American Airlines' new boarding tech might ...

    www.aol.com/cutting-line-american-airlines...

    American Airlines might stop you. In an apparent effort to reduce the headaches caused by airport line cutting, American has rolled out boarding technology that alerts gate agents with an audible ...

  9. Two months after flights into Haiti were canceled, American ...

    www.aol.com/two-months-flights-haiti-were...

    A search of American Airlines reservations shows the first available flights in and out of Port-au-Prince to be June 1. While travelers can book at one-way ticket from Miami for $125, getting out ...