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  2. Product defect - Wikipedia

    en.wikipedia.org/wiki/Product_defect

    The product quality risk in global supply chain concept, though similar to "product harm crisis" (defined as defective or dangerous products) [5] and "moral hazard problem" (defined as the outcome of asymmetric information, imperfect observability in supplier's quality), [6] are not about the risk of product quality in a global supply chain ...

  3. Zero Defects - Wikipedia

    en.wikipedia.org/wiki/Zero_Defects

    But in order to tackle quality-related problems, there must be widespread agreement on the specifics of what quality means for a particular product. Customer needs and expectations must be reduced to measurable quantities like length, or smoothness, or roundness and a standard must be specified for each.

  4. Quality control - Wikipedia

    en.wikipedia.org/wiki/Quality_control

    Quality control separates the act of testing products to uncover defects from the decision to allow or deny product release, which may be determined by fiscal constraints. [6] For contract work, particularly work awarded by government agencies, quality control issues are among the top reasons for not renewing a contract. [7]

  5. Quality assurance - Wikipedia

    en.wikipedia.org/wiki/Quality_assurance

    During the time of the First World War, manufacturing processes typically became more complex, with larger numbers of workers being supervised.This period saw the widespread introduction of mass production and piece work, which created problems as workmen could now earn more money by the production of extra products, which in turn occasionally led to poor quality workmanship being passed on to ...

  6. Nonconformity (quality) - Wikipedia

    en.wikipedia.org/wiki/Nonconformity_(quality)

    In quality management, a nonconformity (sometimes referred to as a non conformance or nonconformance or defect) is a deviation from a specification, a standard, or an expectation. Nonconformities or nonconformance can be classified in seriousness multiple ways, though a typical classification scheme may have three to four levels, including ...

  7. Good manufacturing practice - Wikipedia

    en.wikipedia.org/wiki/Good_manufacturing_practice

    Any distribution of products must minimize any risk to their quality. A system must be in place for recalling any batch from sale or supply. Complaints about marketed products must be examined, the causes of quality defects must be investigated, and appropriate measures must be taken with respect to the defective products and to prevent recurrence.

  8. Eight dimensions of quality - Wikipedia

    en.wikipedia.org/wiki/Eight_dimensions_of_quality

    A product's durability for example, can seldom be observed directly; it usually must be inferred from various tangible and intangible aspects of the product. In such circumstances, images, advertising and brand names -inferences about quality rather than the reality itself- can be critical.

  9. Product recall - Wikipedia

    en.wikipedia.org/wiki/Product_recall

    A product recall is a request from a manufacturer to return a product after the discovery of safety issues or product defects that might endanger the consumer or put the maker or seller at risk of legal action. Product recalls are one of a number of corrective actions that can be taken for products that are deemed to be unsafe.