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  2. Customer engagement - Wikipedia

    en.wikipedia.org/wiki/Customer_engagement

    Facebook and several other social media platforms have faced criticism for manipulating user emotions to enhance engagement, even if it is knowingly false content. Professor Hany Farid summarized Facebook’s approach, stating, “When you’re in the business of maximizing engagement, you’re not interested in truth."

  3. Email marketing - Wikipedia

    en.wikipedia.org/wiki/Email_marketing

    Email marketing is the act of sending a commercial message, typically to a group of people, using email. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. It involves using email to send advertisements, request business, or solicit sales or donations. The term usually refers to ...

  4. Comparison of email clients - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_email_clients

    Client Message templates Message templates individual for Support in message templates scripts, programming languages new reply forward read confirmation save print JavaScript VBScript PHP Scripts Python Regular expressions Java Other (specify)

  5. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.

  6. Email client - Wikipedia

    en.wikipedia.org/wiki/Email_client

    An email client, email reader or, more formally, message user agent (MUA) or mail user agent is a computer program used to access and manage a user's email. A web application which provides message management, composition, and reception functions may act as a web email client , and a piece of computer hardware or software whose primary or most ...

  7. Business relationship management - Wikipedia

    en.wikipedia.org/wiki/Business_relationship...

    The approach to the BRM modeling process is to identify and describe various aspects of business relationships in terms of: defined relationship types, in which each type has a specified purpose, associated roles, and a measurable outcome; a set of processes that make up the business relationship lifecycles

  8. Pine (email client) - Wikipedia

    en.wikipedia.org/wiki/Pine_(email_client)

    Pine is a freeware, text-based email client which was developed at the University of Washington. The first version was written in 1989, [ 2 ] and announced to the public in March 1992. [ 3 ] Source code was available for only the Unix version under a license written by the University of Washington .

  9. Database marketing - Wikipedia

    en.wikipedia.org/wiki/Database_marketing

    "Database Marketing is an interactive approach to marketing, which uses individually addressable marketing media and channels (such as E mail, telephone and the sales force): to extend help to a company's target audience; to stimulate their demand; and to stay close to them by recording and keeping an electronic database memory of the customer ...